🌲 SlashScan 🌲

Version Information

Current release: 1.0

For detailed release notes, known issues, and update history, please visit our Release Notes page.

Contact Support

When contacting us, please include:

• App version (e.g., 1.0) and iOS version (e.g., 16.0)
• Device model (e.g., iPhone 14 Pro, iPad Pro)
• Description of the issue with steps to reproduce the problem
• Screenshots if available (highly recommended)

Quick Troubleshooting

Before reaching out, try these common solutions:

1. Force close and reopen the app: Swipe up from the bottom of your screen (or double-click the Home button) and swipe away the SlashScan app, then reopen it.
2. Check permissions: Go to Settings → SlashScan and ensure Camera, LiDAR, and Location permissions are enabled.
3. Free up storage: Ensure your device has sufficient free storage for scans and mesh data. Go to Settings → General → iPhone Storage.
4. Restart your device: If the issue persists, power off your device completely and turn it back on.
5. Update the app: Check the App Store for any available updates to SlashScan.

FAQs

Q: Which devices are compatible with SlashScan?
A: SlashScan requires an iOS device with LiDAR sensor capability (iPhone 12 Pro or later, iPad Pro 2020 or later).

Q: How do I export my scan data?
A: Scan data can be exported directly from the app using the share button. Data is saved in .ply formats compatible with most 3D software.

Q: Does SlashScan work offline?
A: Yes! SlashScan works completely offline. All processing happens on your device.

Data & Privacy

Your privacy is our priority. SlashScan processes all LiDAR scans and measurement results locally on your device. No data is uploaded to any server or shared with third parties.

We do not collect, store, or transmit any personal or usage data. All information remains on your device under your control.

Learn more: Read our full Privacy Policy